A safe place to talk

It makes sense to encourage people to think about what they are doing, and to listen to what they have to say (especially where failure can be disastrous: oil spills, bank bailouts, nuclear plant, airlines, hospitals, and so on).

Nevertheless, organizations have a disconcerting habit of shooting the messenger who brings unwelcome news.

A Yala aids the frank exchange of dissimilar ideas by making it safer to talk.

When

  • Directing strategic relationships or cross-boundary enterprises
  • Outsourcing or implementing shared services
  • Integrating acquisitions
  • Managing knowledge, and more.

Why

Because, sometimes, managing top-down and from the centre is not enough. We need to tap the knowledge and experience of all our people.

What

  • Better performance:
    lower cost, greater profit.
  • Smarter decisions:
    more informed, more insightful.
  • Lower risk:
    earlier warning, faster response, stronger recovery.